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Atención Centrada en el Paciente y la Familia

Patient- and Family-Centered Healthcare Services

Patient- and family-centered care (PFCC) is a way of thinking about the relationships between patients, their families and the people who provide health care services. The patient- and family-centered care model is based in the belief that health care services can be improved by building more effective partnerships among health care providers, patients and families.

How Does PFCC Differ from Other Health Care Services?

Health care service that is truly patient- and family-centered includes:

• Comprender y respetar las tradiciones culturales de los pacientes, sus preferencias personales y valores, sus situaciones familiares y sus estilos de vida
• Giving patients and their families the opportunity to make choices about many aspects of their care and the health care service delivery process
• Involving patients and their loved ones as part of the care team, collaborating with health care professionals in making clinical decisions about their health care services
• Poner en mano de los pacientes la responsabilidad de los aspectos importantes del cuidado personal y del monitoreo, junto con las herramientas y el apoyo que necesitan
• Ensuring that transitions between providers, departments and health care settings are respectful, coordinated and efficient
• Aporte de los Consejos Asesores del Paciente y la Familia

Why Is Memorial Healthcare System Committed to PFCC?

Patient- and family-centered care is a philosophy of health care that we believe best serves the needs of our patients and their families, our employees and our physicians.

What Kinds of PFCC Resources Does Memorial Healthcare System Provide?

El Memorial Healthcare System cuenta con Centros de Recurso para el Paciente y la Familia que proporcionan información práctica, beneficiosa y relacionada con la salud, servicios de hospedaje e información y apoyo comunitario. These resource centers, as well as many of our hospital policies, have been created with direct input from our Consejos Asesores del Paciente y la Familia. To see a list of the councils' accomplishments, 
haga clic aquí.

Para conocer sobre nuestras actividades recientes, lea nuestro boletín.

Why Should You Become a Patient and Family Advisor?

Because you are a consumer of health care services, your observations and ideas about what does and doesn't work for you and your family are powerful tools for enhancing the quality of Memorial Healthcare System. As a member of a Patient and Family Advisory Council, you can help us design programs and services that meet real health care needs as patients and families define them. Conozca más acerca del Consejos Asesores del Paciente y la Familia.

More Information About Patient- and Family-Centered Care

Para conocer más, lo invitamos a explorar nuestro sitio Web y contáctenos si tiene dudas.
Para obtener información general sobre la filosofía y práctica de la atención centrada en el paciente y la familia, visite el sitio Web del Instituto de Atención Centrada en la Familia en www.familycenteredcare.org.

¿Su Médico es Médico en el Memorial?
Para encontrar un médico comprometido con los servicios de cuidados médicos de South Florida, llame al Servicio de Referidos a Médicos del Memorial gratuitamente al (800) 944-DOCS. Estamos disponibles las 24 horas del día, los 7 días de la semana.