- Seguridad y Calidad
- Safety & Quality Programs
- Safety & Quality Resources
- Memorial Regional Hospital
- Memorial Hospital West
- Memorial Hospital Miramar
- Memorial Hospital Pembroke
National and State Healthcare Safety and Quality Resources
Memorial Healthcare System participates in the public reporting of health care service results and quality data to help consumers make informed health care decisions. Hay muchos recursos públicos disponibles. Listed below are some national and state programs and organizations that promote quality health care services and provide information related to hospital comparisons, health outcomes data and quality measures. Please be advised that no one website should be used to determine where or how you receive your health care services. Sugerimos que consulte con su médico, familia y plan de seguro para ayudarle a tomar decisiones al respecto.
Agencia para la Investigación y Calidad de los Servicios Médicos (AHRQ)
The Agency for Healthcare Research and Quality (AHRQ), a part of the US Department of Health and Human Services, conducts health care services research in several areas, including quality improvement, patient safety and outcomes. La AHRQ se asocia con los sectores públicos y privados para determinar la eficacia de ciertas prácticas. In addition to conducting and funding research, the AHRQ assists as this information and knowledge are applied in the delivery of health care services and policy making. www.ahrq.gov/consumer Hay una sección del sitio web de la AHRQ que brinda información a clientes y pacientes. Parte de la información disponible incluye:
- Five Steps to Safer Health Care Services
ahrq.gov/consumer/5steps.pdf - Your Guide to Choosing Quality Health Care Services
ahrq.gov/consumer/qntool.htm - Guide to Health care Quality: How to Know It When You See It
ahrq.gov/consumer/guidetoq/guidetoq.pdf - Revise sus Medicamentos
ahrq.gov/consumer/checkmeds.pdf
AHCA's Florida Health Finder
The Florida Agency for Health Care Administration (AHCA) created the Florida Health Finder website to provide Florida residents with health care service information and data. The website includes comparisons of hospitals, ambulatory (same-day) surgery centers, health care plans, nursing homes and prescription drug prices. Las comparaciones de hospitales informan sobre la estadía en el hospital (LOS) y los cargos hospitalarios, además de las tasas de readmisión, mortalidad, complicación e infección por procedimiento/condición. Hospital profiles include ownership, number of beds, hospital health care services/characteristics, mortality rates for inpatient procedures and conditions, and the number of procedures done in each area. Además, puede solicitar información sobre las licencias de los profesionales de atención médica y perfiles de los practicantes. There is a wealth of additional information available to assist consumers making health care service decisions. floridahealthfinder.gov
Centros para Servicios de Medicare y de Medicaid (CMS)
The Centers for Medicare and Medicaid Services (CMS), a federal agency, oversees many health care programs, including Medicare, Medicaid, SCHIP (State Children's Health Insurance Program), and HIPAA (Health Insurance Portability and Accountability Act). The CMS website contains information related to these health care programs and additional tools comparing Medicare health plans, dialysis facilities and nursing homes. cms.hhs.gov
Hospital Compare
Hospital Compare, creado conjuntamente por los Centros federales para los Servicios de Medicare y Medicaid, ofrece información sobre: ataque cardiaco, insuficiencia cardiaca, neumonía y mejoras de la atención quirúrgica/prevención de infecciones quirúrgicas. Le permite comparar hasta 12 hospitales por vez. Por cada gráfico generado, se compara la información con el promedio de todos los hospitales que reportan en Estados Unidos y Florida así como también los hospitales que usted selecciona. hospitalcompare.hhs.gov
Instituto para la Mejora de la Atención Médica (IHI)
The Institute for Healthcare Improvement (IHI), a not-for-profit organization, works to bring about change and improvements in the delivery of health care services worldwide through such campaigns as the 100,000 Lives Campaign and the 5 Million Lives Campaign, and through efforts to improve patient care by being action-oriented and results-driven. Voluntary participants worked toward a unified goal of protecting patients from five million incidents of medical harm from December 2006 to December 2008. This program was based on the implementation of 12 changes in the delivery of health care services that would decrease patient errors and the associated deaths. ihi.org
Objetivos Nacionales de Seguridad del Paciente
La Comisión Conjunta establece anualmente requisitos y Objetivos Nacionales de Seguridad del Paciente. The process is overseen by a panel of patient safety experts from a wide variety of health care professions and settings. Following extensive review of data, literature and information from numerous health care stakeholders, the goals are developed and updated to reflect national priorities. jointcommission.org/patientsafety/nationalpatientsafetygoals
Speak Up™
A Joint Commission patient safety initiative, the Speak Up™ program is dedicated to empowering patients and families to increase their involvement in the delivery of their health care services. Esto ayudará a evitar errores médicos y resultados adversos, y llevará a recibir una atención de alta calidad en un entorno más seguro. Encontrará más folletos y videos informativos que describen cómo usted, como paciente o familiar, puede hacer lo siguiente:
- Ayudar a evitar errores en la atención de pacientes quirúrgicos
- Prevenir infecciones
- Evitar errores de medicación
- Evitar errores de examen médico
- Informarse sobre estudios de investigación
- Informarse sobre la donación de órganos
- Planear la recuperación
jointcommission.org/GeneralPublic/Speak+Up/about_speakup.htm
La Comisión Conjunta
La Comisión Conjunta es una organización independiente sin fines de lucro que evalúa y acredita a las organizaciones de servicios médicos. Todos los hospitales dentro del Memorial Healthcare System están acreditados por la Comisión Conjunta. This accreditation represents our commitment to safety and quality and is recognized nationwide. jointcommission.org
El Informe de Calidad
El Informe de Calidad es un documento que brinda al público en general y a los profesionales del cuidado de la salud información útil y relevante sobre la calidad y seguridad de las organizaciones acreditadas por la Comisión Conjunta. This tool allows you to search for hospitals by state, organization name or ZIP code. The quality report includes the accreditation decision by The Joint Commission, accredited programs and survey dates, compliance with national patient safety goals as set forth by The Joint Commission each year, and the locations of health care and services offered. qualitycheck.org
¿Su Médico es Médico en el Memorial?
Para encontrar un médico comprometido con los servicios de cuidados médicos de South Florida, llame al Servicio de Referidos a Médicos del Memorial gratuitamente al (800) 944-DOCS. Estamos disponibles las 24 horas del día, los 7 días de la semana.
